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For plumbers, gasfitters and drainlayers

Plumbing Job Management Software for NZ

A burst pipe at 7am, a cylinder swap at 10, and a drain unblock from last week that’s still unbilled. Work Flow Trade puts every callout, hour and part on the job, from the phone call to the paid invoice.

Start your free trial

$50+GST/mo flat. Unlimited users. 1-month free trial.

From burst pipes to backflow tests

  • Burst pipes and leaks
  • Blocked drains
  • Hot water cylinder replacements
  • Gasfitting and gas appliance installs
  • Bathroom and kitchen renovations
  • New-build rough-in and fit-off
  • Drainlaying and stormwater
  • Backflow testing and servicing

Sound familiar?

The everyday problems Work Flow Trade was built to fix for plumbers.

  • Callouts arrive by phone, text and email, and one slips through every week

  • You can't tell who's free for an urgent job without ringing around

  • Charge-up hours end up on the back of a docket, or nowhere at all

  • Fittings used on site never make it onto the invoice

  • Bathroom quotes sit in drafts while the customer rings someone else

  • Friday timesheets are a guessing game

How a plumbing callout runs in Work Flow Trade

  1. 1

    The call comes in

    Create the job from the schedule in a few taps: customer, address, “burst pipe, urgent”. Customers you’ve invited to the portal can send you a service request themselves.

  2. 2

    Send the right plumber

    The live map shows each tracked plumber while they’re clocked in. Drag the job onto their day and their phone gets a notification with the address and notes.

  3. 3

    Hours and parts go on the job

    Your plumber starts a job timer on arrival, takes before and after photos, and records the fittings used from your stock list.

  4. 4

    Invoice before the next job

    Create the invoice from the job. Tracked hours and parts drop in as lines, so nothing gets retyped. Connect Stripe and your customer can pay by card online.

  5. 5

    Servicing that books itself

    Put backflow tests and annual servicing on recurring jobs (monthly, or every 3, 6 or 12 months) and the next visit is created automatically.

Job management features for plumbers

Everything below is included in the one flat price.

Callout scheduling

Drag-and-drop day and week views for urgent callouts, planned maintenance and multi-day renovations. You get a warning before you double-book a plumber.

Live team map

See where every tracked plumber is while they’re clocked in, plus the stops they made today.

Job timers

Each plumber runs a timer on the job, so charge-up hours get billed and you can see which jobs made money.

Quotes and invoices

Branded quotes with a heading for each stage of a bathroom job. Customers accept by link and you turn the quote into an invoice without retyping.

Parts and stock

Stock levels, categories, markups and low-stock email alerts for the fittings, valves and cylinders you keep. Parts used on a job land on its invoice.

Customer portal

Property managers and repeat customers log in to see progress photos, approve quotes and pay invoices.

Your own forms

Build your own site checklists and sign-offs (hot works, confined space, hazard ID) with photo and signature fields.

Timesheets

GPS-stamped clock-in and clock-out, weekly timesheets you approve, and a payroll-ready CSV export.

Recurring maintenance

Weekly to yearly repeats for servicing contracts, with the next visit created automatically.

Why plumbers choose Work Flow Trade

Plumbing is the trade where the day never goes to plan. Urgent callouts land on top of booked maintenance, one job turns into two, and parts come off the van, from the merchant and off the shelf. The money rarely goes missing on the tools. It goes in the gaps: hours nobody logged, fittings that never made the invoice, a quote that sat in drafts. Work Flow Trade closes those gaps by keeping the schedule, the timer, the parts and the invoice on the same job. It's $50+GST a month for the whole business with no per-user fees, so apprentices and part-timers can all be on it without the bill growing every time you hire.

One flat price for your whole crew

No per-user fees. Every feature included.

You pay

$50+GST/mo

Unlimited users. 1-month free trial.

Scheduling
Live team map
Quotes
Invoices
Customer portal
Stock
Timesheets
Forms

Optional text messages to your customers are 20c each.

Common questions

Plumbing software FAQ

Yes. Gasfitting and drainlaying jobs run the same way: schedule, timer, photos, parts, invoice. Plant and machine hours, such as a digger on a drainage job, can be logged against the job and billed at your own charge-out rate.

Yes. Keep a stock list with categories, markups and low-stock alerts, and record the parts each job uses so they land on the invoice. There’s one stock count per item, not a separate count for each van.

$50+GST a month for the whole business ($57.50 including GST), whether 1 or 25 people log in. No per-user fees and no job limits.

Yes. Customers accept a quote from the link in their email, or in the customer portal if you’ve invited them. Connect your own Stripe account and they can pay invoices by card.

Yes. Push invoices and their customers to Xero one at a time or in bulk. Xero stays your accounts system, so you match payments there.

Yes. Recurring jobs repeat weekly, fortnightly, monthly, every 3, 6 or 12 months, or every set number of days. The next visit is created automatically.

Run your next plumbing job in Work Flow Trade

Try it free for a month with your own jobs and your own crew. Cancel in the first month and pay nothing.

Start your free trial
Built in New Zealand
Stripe payments
Xero connected
GST-ready
iPhone & Android